Contact us before booking and we will send you a unique code to transfer your existing membership to the online booking system. To redeem the code, go to the membership page, enter your coupon code and press apply code. If this doesn't work, make sure you are logged in with the right Hoofpick account and the app is up to date.
Check the rider information for each class is the same (this includes the date of birth, spellings and grammar). If this is different, the app/website will view the entry as separate riders. If you decide to make another entry at a later date, you will be recharged the first-aid fee. It is your responsibility to make sure that the price is correct before you pay as this will not be refunded.
Stripe is a secure online payment system similar to PayPal, designed for apps and websites. It is used by millions of businesses including Deliveroo, asos and Booking.com. Neither us or Hoofpick (our developers) receive any of your card details.