Terms & Conditions

Auction Terms and Conditions

Last updated: February 2021

Please make sure that you have read and understand the Terms and Conditions of this auction before signing up to bid and read all of the additional information including payment and collection dead-lines specific to this auction.

There are no warranties or guarantees given on any of the lots in this auction site. All lots are sold as is and pre-sale viewing is highly recommended.


While we encourage the seller to take a great deal of care and attention in presenting the items for sale in an accurate manner, we do highly recommend that you take advantage of physically viewing to inspect the lot beforehand and satisfy yourself that what you are bidding for is as described. If you are unable to preview the lot it is advisable to check all available photos, breeding descriptors, x-ray documents, etc. There are no warranties or guarantees given or implied by Hoofpick, the seller or the listing. By bidding on the item/s we assume that you are satisfied with your pre-sale checks and will do so accordingly.


All of the lots are in the ownership of the sellers. Hoofpick therefore do not take any title to any lots and is acting as a third-party agent only.

Hoofpick have absolute discretion without giving any reason to refuse bidding permission to any person.

VIEWING: Please check the listing or contact the seller before making your journey to the lot site/s. Viewing times are at the discretion of the seller unless otherwise notified via the lot listing.

Any inspections and/or testing of lots are done so completely at your own risk. If you cause any injury whatsoever to another person or yourself during testing, you will be held liable.

We ask you to be safety conscious at all times particularly while inspecting any lots for sale.

PAYMENT: Without exception, all accounts must be settled in full three working days from the end of the sale. Penalties & charges will be imposed at Hoofpick’s discretion if payment falls outside the time limits set by Hoofpick.

REMOVAL: All items must be removed from site/s within the time-scales outlined in the auction information. Penalties & charges will be imposed at the seller’s discretion if collection falls outside the time limits set by the seller.

REGISTRATION: If you are intending to buy in one of our auctions, you will need to register on the Hoofpick site and and complete your profile to include your full contact details . Remember, that by clicking the box “I have read and understand the terms and conditions” during the bidding process, you are agreeing to ahere to those terms and conditions. At this point we will assume that you have read and understood the terms and conditions.

WARRANTIES & GUARANTEES: There are no warranties or guarantees given or implied on any items in this auction neither by Hoofpick, the catalogue nor by the vendor. Once you have won the lot, you are committed to pay for that lot in full. Abbreviations in the description, Eg. (R&D) (Runs & Drives) are given as an observation only. Abbreviations do not imply any form of guarantee or warranty. All items are sold with all of their faults, incompleteness and imperfections. If you have not inspected the equipment, assume that it does not run, it is in an unsafe state and unfit for immediate use or beyond repair.

BIDDING DISPUTES: The highest bidder shall be the Buyer. Any dispute as to any bid shall be settled at Hoofpick’s absolute discretion. In particular Hoofpick may: –

a) determine the amount of advance at each bid

b) refuse any bid

c) withdraw any Lot from the auction

d) put up any Lot for auction again

Hoofpick reserves the right to settle any dispute as he or she sees fit. Hoofpick's decision is final.

BUYER RESPONSIBILITY: The winning bidder enters into a contract with the seller for the item/s from the point of purchase.

All items become the responsibility of the buyer on the `fall of the hammer` (at the point the auction time is ended). We recommend that the buyer make any required insurance arrangements straight away. Lots are at the Sellers’ risk up to the time of sale and the Buyers’ risk after that. If Lots are demonstrated to prospective Buyers this is done at the Sellers’ risk. Hoofpick accept no responsibility for loss or damage no matter how it arises. Title does not pass to the buyer until the item has been sold.

The Buyer of any lot is responsible for complying with all legal requirements as to the construction and use of that Lot and for obtaining all Authorisations necessary before the Lot can be used. It is a condition of sale that any necessary work is carried out (and in particular that any motor vehicles are made roadworthy) before the Lot is used.


Hoofpick reserves the right to refuse to accept for sale any Lot.

Hoofpick shall be entitled to a commission on the price at which the Lot is sold in accordance with their published Final Value Fees. Payment shall become due at the time of sale. If any Lot is entered for sale and is sold by the Seller to any person attending the sale that sale shall be deemed to have been affected by Hoofpick as Agents for the Seller and full Final Value fees will be payable.

In addition to the auction listing fee, when your item sells, you pay 5% of the final transaction value. We call this a Final Value fee. We cap final value fees so you'll never pay more than £150 for a single item. If your item doesn't sell you usually don't pay a final value fee. However, if you offer or reference your contact information to another user or ask a buyer for their contact information, in the context of buying or selling outside of Hoofpick, we charge a final value fee for introducing you to the buyer. In this case, the final value fee is based on the higher of the fixed price, auction start price, reserve price or the price identified between the buyer and seller.

No Lot will be accepted for sale unless the appropriate Listing Form has been fully completed. The particulars given on the Listing Form and the description of the Lot contained in it form the basis of the Contract between the Seller and Hoofpick.

If a Reserve Price is not stated in the appropriate place on the Listing Form the Lot will be sold without Reserve.

Notwithstanding any indication to the contrary on the Entry Form (e.g. “NET”, “CLEAR”), Hoofpick has authority to sell at the price stated on the Listing Form.

Minimum reserve price per item is £100.



a) “Seller” includes the owner of the Lot and any other person offering the lot on the Hoofpick platform for sale whether authorised by the owner or not.

b) “Buyer” includes the highest bidder, the person to whom a Lot is sold by private treaty, the person declared by Hoofpick as being the Buyer and the principal of any of the above if they are acting as agents.

c) “Sale” includes a sale by private treaty.

d) “Lot” includes all Lots entered for sale whether by public auction or by private treaty.

e) The expressions “Seller”, “Buyer”, and “Hoofpick” include where appropriate their employees and agents.


Terms and conditions  for purchasers of Auction & Classified Listing subscriptions

Last updated: June 2019


  • These terms and conditions apply to www.hoofpick.net. The terms and conditions governs the supply and use of hoofpick.net for listings and the use of the promotion tools available on hoofpick.net under a subscription contract (the “Subscription”). In the event of a conflict of the General Terms and Conditions, the terms of these Subscription terms shall prevail over General Terms and Conditions.
  • Please read these Terms and Conditions carefully before ordering any Subscription from the Website as your order indicates that you agree to be bound by these Terms and Conditions.


  • By placing an order on the Website or completing payment of a subscription invoice, you promise that you are (1) legally capable of entering into binding contracts; and (2) over the age of 18 years.
  • Placing an order on the website or completion of payment of subscription invoice.
  • To place an order for a digital subscription Visit www.hoofpick.net and complete the full registration process and purchase the online annual subscription offering required; or complete payment of the subscription invoice.

Price and Payment

  • The price of the Subscription will be as quoted on the Website from time to time, or by written quotation. The price is inclusive of all charges and delivery costs excluding any data costs the subscriber incurs and is inclusive of all taxes. Prices are liable to change at any time, but changes will not affect existing Contracts and orders which we have accepted in accordance with the process outlined above. If the Website contains incorrect information, or a Subscription is listed at an incorrect price, due to typographical errors or an error in pricing information, hoofpick.net shall not be under any obligation to provide the products to you at the incorrect price, even after we have accepted your order, if the pricing error was obvious to a reasonable person. If payment has already been taken for the purchase and the Subscription is cancelled, hoofpick.net shall immediately issue a credit or refund in the amount of the incorrect price. Alternatively hoofpick.net will give the subscriber the option of reconfirming the order at the correct price. Payment can be made by credit or debit card. hoofpick.net will deduct the appropriate amount from your credit or debit card when the subscriber places the Subscription order or makes online payment of invoice for subscriptions. Please also note that the subscriber must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws.

Terms of Contract and your right to cancel

  • The Subscription will be for the term of twelve months, as confirmed in the invoice sent on formation of the Contract. Subscribers may cancel their Subscription at any time and the cancellation will take immediate effect from the date of confirmation. No refunds of the balance remaining from any pre-paid amount will be made. hoofpick.net guarantees to provide the subscriber with listing spaces in accordance with the subscription purchased, and unrestricted access to the marketing and display tools on the hoofpick.net website for the full Subscription term. In addition, the subscriber will have full access to use of the Facebook page CATALOGUE tab act and embed code of their account on the hoofpick.net website for use on the subscriber’s Facebook pages, email templates and website for the full term of the subscription. If the subscription ends before the scheduled end of term date, so shall the subscriber's rights to access as such.

By taking up a Subscription to hoofpick.net, the subscriber agrees to comply with the terms and conditions stated herewith.


Terms and Conditions for Event Organisers and Service Providers using Hoofpick's Events and Bookables systems.

Hoofpick enables people in the UK, Europe ,USA, Australia and New Zealand to plan, promote, and sell tickets, entries and/or services for any equestrian event or service. 

The following pages contain our Terms and Conditions of Service, which govern all use of the Events and Bookables systems.

 1. Who we are

1.1 We are Ohlala Websites Limited, a company incorporated in England and Wales with Company Number  447542327495. 
 Our registered office address is at 26 Oporto Close, Burnley, Lancashire.
 You can contact us in the following way: By email: admin@hoofpick.net or By Mail: 26 Oporto Close, Burnley, Lancashire, BB114SF, UK
 2. Organisers
 2.1 Hoofpick provide a simple and quick means for event organisers and service providers to collect payments with respect to the sale of tickets/registrations, appointments, merchandise and services for, and the solicitation of donations with respect to, events registered on the Site ("Events"). 
 2.2 Organisers may register on the Site (www.hoofpick.net) and create a user account. From the user account, they can add, edit and manage their events & services, including pricing, location, etc., and collect payments online. 
 3. Acceptance of Terms 
 3.1 The following terms and conditions (these "Terms") govern all use by you as an event Organiser or service provider using the Hoofpick website and domains (including all webpages, subdomains and subparts therein contained, the "Site"); any and all services available on or through the Site or otherwise provided by us for your Events & Services (as defined below); 
 and all Software (as defined below) (collectively, the "Services"). 
 3.2 Our General Terms and Conditions of Use ("General Terms") shall apply to all other use of the Services by you other than in your capacity as an Organiser or Service provider. 
 A copy of the current General Terms can be found here. 
 3.3 The Services are offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies and procedures that we may publish from time to time on the Site. 
 By using or accessing any part of the Services, you agree to such terms and conditions. If you do not agree to any of such terms, conditions, rules, policies or procedures, do not use or access the Services. 
 3.4 These Terms may only be modified: on an event by event basis through a written services agreement or written addendum agreement to these Terms, signed by you and an authorised officer of Hoofpick. 
 3.5 We reserve the right, at our sole discretion, to modify or replace any of the terms or conditions of these Terms, or any other operating rules, policies and procedures at any time. We will post any changes on the Site and will use reasonable endeavours to bring any updates to your attention; however it is your responsibility to check these Terms periodically for changes. 
 Your continued use of the Services following the posting of any changes to these Terms constitutes acceptance of those changes. If any change to these Terms is not acceptable to you, your sole remedy is to cease accessing and otherwise using the Services. 

 4. Your use of the Services 
 4.1 Subject to payment of any applicable fees, we hereby grant you a non-exclusive, non-transferable and non-sublicensable right to access and use the Services solely for the purposes of creating an event or services page with respect to, and promoting, managing, tracking, and collecting ticket payments, event registration fees and/or service fees for, an event or service that you have registered on the Site,
 in each case: in compliance with these Terms; and to the extent permitted under all applicable laws and regulations. 
 4.2 Notwithstanding the foregoing, you shall not, and shall not permit anyone else to, directly or indirectly: modify, reproduce or otherwise create derivatives of any part of the Services or Site Content (as defined below); reverse engineer, disassemble, decompile or otherwise attempt to discover the source code or structure, sequence and organisation of all or any part of the Services 
 (except that this restriction shall not apply to the limited extent restrictions on reverse engineering are prohibited by applicable local law); rent, lease, resell, distribute or use the Services for timesharing, service bureau, or commercial purposes (except for the limited commercial purpose of organising, administering and managing Events & Services in accordance with these Terms); 
 remove or alter any proprietary notices or labels on or in the Services or Site Content; or engage in any activity that interferes with or disrupts the Services. 
 5. Service Availability AND FUNCTION 
 5.1 We reserve the right at any time to, and from time to time may, modify, suspend or discontinue, temporarily or permanently, the Services (or any part thereof) for any reason, with or without notice. We will not be responsible to you for a refund, in whole or part, of any fees for any reason. You agree that we shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Services. 
 5.2 The Services are provided on an "as is" and "as available" basis. We hereby expressly disclaim all warranties of any kind, express or implied, including, but not limited to, implied warranties of merchantability, title, non-infringement and fitness for a particular purpose. 
 5.3 We make no warranty or representation that: the Services will meet your requirements; your use of the Services will be uninterrupted, timely, secure, or error-free; the Services themselves (or any part thereof) will meet your expectations; or any errors in the Services will be corrected. 
 6. Additional Services 
 6.1 We may, upon request, and for such fees as we may establish from time to time in our sole discretion, provide additional services to you beyond the functionality of the Site, including without limitation providing consultants and staff to assist you on the date of your Event, and providing dedicated account management services. All such additional services, whether provided prior to, during or following your Event, 
 shall be deemed a part of the Services and subject to these Terms. Such additional services shall be set forth in a written Appendix Agreement to these Terms, and shall set forth the relevant fees and any other terms and conditions relating to such additional services. 
 7.1 We are concerned about the safety and privacy of all our users, particularly children. For this reason, and to be consistent with the terms of use of any payment service provider or other third party service provider, you must be at least 18 years of age to use our systems to organise and promote services or events. 
 7.2 To use our Services as an Organiser you agree to: provide true, accurate, current and complete information about yourself as prompted by the Site registration form (the "Registration Data"); and maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or we have reasonable grounds to suspect that such information is untrue, 
 inaccurate, not current or incomplete, we have the right to suspend or terminate all of your accounts and refuse any and all of your current or future use of the Services (or any portion thereof). 
 7.3 As part of the registration process for the Services, you will create a password and account. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your account, including, without limitation, all actions by any sub-users registered under your account. 
 7.4 You agree to: immediately notify us of any unauthorised use of your password or account or any other breach of security (either actual or suspected); and ensure that you exit from your account at the end of each session. 
 7.5 We cannot and will not be liable for any loss, damage or other liability arising from your failure to comply with this Section 5 or from any unauthorised access to or use of your account. 
 7.6 In the event of any dispute between two or more parties as to account ownership, you agree that we shall be the sole arbiter of such dispute in our sole discretion and that our decision (which may include termination or suspension of any account subject to dispute) shall be final and binding on all parties. 
 8. Data Protection and Data Sharing 
 8.1 By using the Services, we will each be receiving personal data in respect of users of the Site, and this information will be shared. 
 8.2 We shall be data controller of any personal data inputted or otherwise submitted by users (including Organisers) onto the Site and Services. Where a user inputs or otherwise submits personal data through your Event or Services page(s) on the Site, then you shall also be a data controller of such personal data. 
 8.3 Each of you, and us, shall comply with all the obligations imposed on a controller under: the Data Protection Act 1998, until the effective date of its repeal; the General Data Protection Regulation ((EU 2016/679) ("GDPR") and any national implementing laws, regulations and secondary legislation, for so long as GDPR is effective in the UK; 
 and any successor legislation to the Data Protection Act 1998 and the GDPR, in particular the Data Protection Bill 2017-2019, once it becomes law, (together, "Data Protection Legislation"). 
 8.4 You shall ensure that you provide an appropriate privacy notice ("Privacy Notice") on your Event or Organiser pages, and provide such notice to any potential data subjects including all necessary information as to the nature of any data processing to be carried out by you and your data processors, and ensure that you have all necessary consents or lawful rights for such processing to take place. 
 This shall include, without limitation: the right to share results and/or other Event data in respect of your Events with us, and for such personal data to be retained by us, our successors and assignees in accordance with our Privacy Notice; the right to use the Services as part of the Event administration and management functions; and if applicable, the right for you to send marketing information to individuals who register for an Event through the Services. 
 8.5 We shall provide you access to user data in respect of any Events registered for or attended for which you are the Organiser, and you agree that you shall use such personal data solely for the following purposes: to promote, administer and manage your Events and membership; and otherwise in accordance with the purposes expressly stated in your Privacy Notice and in accordance with the Data Protection Legislation. 
 8.6 You shall not create, edit, amend, or otherwise modify any user of the Site’s account details or history without the knowledge and consent of such user. 
 9. Events 
 9.1 As an Organiser or Service provider, you are able to create an Event or Service on the Site using the our system and Services. You shall be solely responsible for: Any material, including without limitation information, data, software, text, design elements, grahics, images and other content (collectively "Content") that you upload, provide or otherwise make available to the Services; 
 The organisation, administration and management of the Event, (including without limitation ensuring that the Event is operated in compliance with all applicable laws and regulations and the collection of any registration fees). 
 9.2 You hereby grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, transferable, sublicensable (through multiple tiers) right and licence to use, reproduce, adapt, modify, distribute, translate, publish, create derivative works based on, perform, display and otherwise exploit your Content, in whole or in part, in any media now known or hereafter developed, to: promote the Event; provide the Services to you, and to users of the Site; 
 promote the Services; and to improve the Services and any other services that we offer to our clients and customers. 
 9.3 You represent and warrant that you have all the rights, power and authority necessary to grant the foregoing licence in section 6.2, and that: no element of your Content infringes, violates, misappropriates or otherwise conflicts with the rights of any third party; your Content complies with all applicable laws and regulations (foreign and domestic); and your Content is accurate and truthful; and your Content meets our Acceptable Use Policy from time to time. 
 9.4 We reserve the right to remove any of Content from the Site at any time if we believe, in our sole discretion, that it does not comply with these Terms. 
 9.5 You agree that we may use your business name and logo (whether or not you have made it available through the Services) for the purpose of identifying you as an existing or past customer of the Services, both on the Site and in marketing and promotional materials generally. 
 10. Payment Services 
 10.1 Where you use the Services to take payments for Events or any other goods or services provided through the Services, these transactions will be processed by our preferred partner payment services provider, Stripe. In such circumstances both we and Stripe shall act as your limited agent for the sole purpose of collecting the payment. Any such payment services provided by Stripe shall be subject to their terms and conditions, a copy of which are from the Stripe.com website. 
 10.2 Upon a payment being taken from a user of the Site, a booking confirmation message shall be generated by us and a unique confirmation number issued to both you and the user. 
 10.3 You agree to honour all bookings or other contracts formed or concluded through the Services. 
 11. Event Fees, Refunds and chargebacks 
 11.1 You shall be responsible for setting the level of fees payable by users to register for an Event ("Ticket Price"), however the Ticket Price shall not, save as set out in Section 8.2, be higher than the price payable by any other method of registration. 
 11.2 Our adminsitrative fee will be deducted from your Ticket Price or Booking fee for an Event or Service, and you should set your Ticket Prices and Booking fees accordingly. 
 11.3 It is your responsibility to communicate your refund policy to users of the Site and to issue refunds to in accordance with such policy. You must ensure that your refund policy is consistent with these Terms and all applicable laws and regulations. 
 11.4 All communications or disputes regarding refunds or chargebacks are between you and your customer, and we will not be responsible or liable for, or have any liability in respect of refunds or chargebacks. 
 11.5 Notwithstanding the foregoing in Section 8.2, you acknowledge and agree that we shall have the right to force a refund of any or all registration entries/tickets at any time for any reason, including without limitation: if we receive complaints from a substantial number (as determined by us in our sole discretion) of users with respect to any Event or Service; or if we determine, in our sole discretion, 
 that you have engaged in any fraudulent activity or made any misrepresentations in respect of the Event or Service. 
 11.6 You acknowledge that our fees paid per booking or event entry are non-refundable. 
 11.7 Any chargeback claims initiated by a user of the Site for any reason with respect to an Event shall be charged back to you. 
 12. Our Fees and other charges 
 12.1 Our fees shall be at the rate of (£$€) 1.25 (currency dependent on country or region) per event entered or service booked.
 12.2 Payment of our fees will be actioned by Stripe at the point the transaction is completed by the user entering the event or booking the service.
 12.3 You are solely responsible for determining which, if any, sales, use, amusement, value added, consumption, excise and other taxes, duties, levies and charges (collectively, "Taxes") apply to your use of the Services and for collecting, remitting and reporting the correct amounts of all such Taxes to the applicable governmental authorities, even if we provide you with tools that assist you in doing so. 
 We do not represent or warrant that any tax tools will meet all tax requirements that may be applicable to you. We cannot give you legal or tax advice, so please be sure to check with your own tax adviser about any applicable Taxes. In the event that a governmental authority requires us to pay any Taxes attributable to your use of the Services, you agree to indemnify and reimburse us for such Taxes and all costs and expenses related thereto. 
 13.  Intellectual property rights in the Services. 
 13.1 All material, including without limitation information, data, software, text, design elements, graphics, images and other content contained in or delivered via the Services or otherwise made available by us in connection with the Services, but excluding your Content, (collectively, "Site Content") is owned by us and our licensors and you shall gain no rights in or to any such Site Content save as expressly set out in these Terms. 
 Any rights not expressly granted herein are reserved. 
 13.2 Except as expressly provided by us in your user dashboard and in connection with your use of the intended functionality of the Services, you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works of any Site Content, or post any Site Content on any other web site or in a networked computer environment for any purpose. 
 13.3 We hereby grant you a non-exclusive and royalty-free licence (the "Brand Licence") to use certain of our trade marks solely for the purpose of promoting the Event and use of the Site by Users. "Hoofpick", and the Hoofpick logo are owned by Hoofpick Limited and are used under licence; you acknowledge that you do not have any right, title or interest in or to the trade marks. All goodwill resulting from your use of the trade marks shall inure to our benefit; 
 and we may terminate the Brand Licence in whole or in respect of any specified trade mark at will. 
 14. Indemnity 
 14.1 You agree to defend, indemnify and hold Ohlala Websites Limited, and its affiliates, and each of its and their respective officers, directors, agents, co-branders, other partners, and employees, harmless from any and all damage (whether direct, indirect, incidental, consequential or otherwise), loss, liability, cost and expense (including, without limitation, reasonable legal and accounting fees) resulting from any claim, demand, suit, proceeding 
 (whether before an arbitrator, court, mediator or otherwise), or investigation made by any third party (each a "Claim") due to or arising out of: your Content; your or any of your affiliates, or any of your or your affiliates officers, directors, agents or employees, use of, contribution to or connection with the Services or violation of any rights of another; your Event(s) and or Services; and your violation of any of these Terms. 
 14.2 We shall provide notice to you of any such Claim, provided that the failure or delay by us in providing such notice shall not limit your obligations hereunder. 
 14.3 We reserve the right to assume the exclusive defence and control of any matter which is subject to indemnification under this Section 9, and in such case, you agree to cooperate with all reasonable requests in assisting our defence of such matter. 
 15. Limitation of liability 
 15.1 Nothing in these Terms shall exclude or limit our liability for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; or any other liability to the extent that it is not permitted to be excluded or limited by applicable law or regulation. 
 15.2 We shall have no liability in respect of: indirect or consequential losses; loss of profits; loss of business; loss of revenue; depletion of goodwill and/or similar losses; loss of anticipated savings; loss or corruption of data or information; special, incidental, punitive or consequential loss or damage, irrespective of whether such liability is based in contract, tort (including, but not limited to negligence) and otherwise, and howsoever arising. 
 15.3 We are not responsible for, and shall have no liability in respect of any content, products, services, actions or inactions of any other user of the Site or third party before, during and/or after an Event. 
 15.4 You acknowledge that we have no control over and do not guarantee the truth or accuracy of any users' content or listings, or the ability of any user to perform, or actually complete a transaction. 
 15.5 We are not affiliated with, and have no agency or employment relationship with, any third party service provider used in conjunction with the Services (including, without limitation, any payment service), and we shall have no responsibility for, and hereby disclaim all liability arising from, the acts or omissions of any such third party service provider. 
 15.6 Subject to the other provisions of this Section 13, our liability arising out of or in connection with the Services will be limited to an amount equal to the fees paid or payable in respect of the Event in respect of which the event or circumstances giving rise to the liability occurred. 
 16. Third Party Providers 
 You acknowledge that the Services may enable or assist you to access the website content of, correspond with, and purchase products and services from, third parties via third-party websites and that you do so solely at its own risk. We make no representation, warranty or commitment and shall have no liability or obligation whatsoever in relation to the content or use of, or correspondence with, any such third-party website, or any transactions completed, and any contract entered into by you, with any such third party. 
 Any contract entered into and any transaction completed via any third-party website is between you and the relevant third party, and not us. We recommend that you refer to the third party's website terms and conditions and privacy policy prior to using the relevant third-party website. We do not endorse or approve any third-party website nor the content of any of the third-party website made available via the Services. 
 We shall have no liability to you under these Terms if we are prevented from or delayed in performing our obligations under these Terms, or from carrying on our business, by acts, events, omissions or accidents beyond our reasonable control, including, without limitation, strikes, lock-outs or other industrial disputes (whether involving our workforce or that of any other party), failure of a utility service or transport or telecommunications network, act of God, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood, storm or default of suppliers or sub-contractors. 
 18. WAIVER 
 No failure or delay by us to exercise any right or remedy provided under these Terms or by law shall constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall prevent or restrict the further exercise of that or any other right or remedy. 
 Except as expressly provided in these Terms, the rights and remedies provided under these Terms are in addition to, and not exclusive of, any rights or remedies provided by law. 
 20.1 If any provision or part-provision of these Terms is or becomes invalid, illegal or unenforceable, it shall be deemed deleted, but that shall not affect the validity and enforceability of the rest of these Terms. 
 20.2 If any provision or part-provision of these Terms is deemed deleted under Section 20.1 we shall be entitled to substitute a replacement provision that, to the greatest extent possible, achieves the intended commercial result of the original provision. 
 21.1 These Terms constitute the entire agreement between the parties and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to its subject matter. 
 21.2 You acknowledge that in accepting these Terms you do not rely on, and shall have no remedies in respect of, any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in these Terms. 
 21.3 You shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in these Terms. 
 You shall not, without our prior written consent, assign, transfer, charge, sub-contract or deal in any other manner with all or any of your rights or obligations under these Terms. We may at any time assign, transfer, charge, sub-contract or deal in any other manner with all or any of our rights or obligations under these Terms. 
 Nothing in these Terms is intended to or shall operate to create a partnership between us and you, or authorise either party to act as agent for the other, and neither party shall have the authority to act in the name or on behalf of or otherwise to bind the other in any way (including, but not limited to, the making of any representation or warranty, the assumption of any obligation or liability and the exercise of any right or power). 
 These Terms do not confer any rights on any person or party (other than the parties to these Terms and, where applicable, their successors and permitted assigns) pursuant to the Contracts (Rights of Third Parties) Act 1999. 
 25.1 Any notice required to be given under these Terms shall be in writing and shall be delivered by hand or sent by pre-paid first-class post or recorded delivery post or email as follows: to us, at the address details given in Section 1.2; and to you, at the address given when you register for the Services, as you may update from time to time. 
 25.2 A notice delivered by hand shall be deemed to have been received when delivered (or if delivery is not in business hours, at 9 am on the first business day following delivery). A correctly addressed notice sent by pre-paid first-class post or recorded delivery post shall be deemed to have been received at the time at which it would have been delivered in the normal course of post. A notice sent by email shall be deemed to have been received at 9 am on the next business day following transmission,
 These Terms and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales. 
 Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or its subject matter or formation (including non-contractual disputes or claims).