We’re excited to announce a major new feature on the Hoofpick platform — real-time chat is now live across the Hoofpick website, app, and all client sites and apps built on our platform.

This powerful new tool makes it easier than ever for customers and service providers in the equestrian world to connect, ask questions, and make informed decisions — right at the moment of interest.

📲 Seamless Communication, Anywhere on the Platform

Whether you're browsing a classified ad, booking a lesson, checking out a service, or bidding on a horse in an auction, you can now reach out instantly to the person behind the listing — without leaving the page.

Here's where you’ll see chat available:

• Classified Listings
• Bookings & Services
• Events
• Auctions
• Marketplace Items

Wherever there's a listing, there's now an opportunity to start a conversation in real time.

🤝 What This Means for Equestrian Businesses

For equestrian businesses and service providers using the Hoofpick platform, chat adds a whole new dimension to customer engagement:

• Answer questions faster
• Build trust through direct dialogue
• Turn interest into bookings and sales instantly

And because chat is embedded directly into your Hoofpick-powered website or app, there’s no need for any third-party plugins or additional platforms.

🌐 Available Across the Hoofpick Ecosystem

This feature isn’t limited to the main Hoofpick app or website. If you’re a Hoofpick client with your own branded website or mobile app on our platform, chat is available to you and your users today — fully integrated and ready to go.

💬 Start Chatting Today

Chat is already enabled and visible where applicable, and there's nothing extra you need to install. Simply log in and look for the chat icon or message option next to listings and profiles.

Need Help?

If you have questions about using chat, updating your listings, or turning more leads into bookings, reach out to us at admin@hoofpick.net — we're happy to help.

The equestrian world runs on relationships. With real-time chat, we’re making those connections faster, easier, and more meaningful — one message at a time.

Stay tuned for even more updates coming soon!

– The Hoofpick Team