How can we help you today?







Bidding on an Auction

How to place and manage bids on an Auction.


For Buyers


Winning an Auction

How you will know if you've won an Auction and what to do next.


For Buyers


Unable to receive Stripe payments

Resolving a Stripe payment connection.


Business & Hub Settings


Changing class information for an existing Event

Trouble changing Entry Fee or Description on a class.


Manage Events


Content not appearing on website

What to do if your Events / Bookable Services / Classifieds / News are not showing on your Hoofpick Website.


Website Settings


Can't find something on the menu

Can't find something on the menu?


Business & Hub Settings


Managing your App content

How to edit and update your App and Hub content.


App Owners


Share your News

Post your latest news, information and updates with News Management.


App Owners


Share listings & boost your reach

Share content quickly to your timeline or favourite apps, groups and contacts.


App Owners


Send and manage push notifications

How to send and manage push notifications to your subscribed app and website users.


App Owners


Best practices for sending push notifications

Advice and ideas for sending great push notifications that drive action and engagement.


App Owners


App URLs for your Hoofpick content

Find mobile app URLs which link to any content you have created through your Hoofpick Account.


App Owners


Booking a Service in-app

How to book a Service in a Hoofpick app.


App Users


Change your booking in-app

Changing your booking day or time for the same service from a Hoofpick app.


App Users


Forgotten password for Hoofpick app login

How to reset your password for a Hoofpick app login.


App Users


Create a Bookable Service

How to add a new Bookable Service to your account.


Providing a Service